Privacy Policy

The Forge takes the security of your personal data very seriously. We are committed to complying with the Data Protection Act 1998 and, when it comes into force, the General Data Protection Regulation (GDPR). This policy explains how we collect, store and use the personal information you use when visiting our website. This policy applies to our menu and ordering site, accessed through, desktop, laptop, tablet or mobile device

Please read this privacy policy carefully before using the services our site provides, as this policy will apply to the use of our site and services.

By accessing, browsing and using our site, you confirm that you accept this privacy policy. If you do not want your data to be used as set out in this policy, you should not use our site or online ordering services.

Your use of our site, including any orders you place, is governed by our terms and conditions of sale, terms of use and cookie policy. Please take the time to read these, as they include important terms which apply to you.

Who we are

The data used in the process of ordering our products through our site is controlled by the registered company Apis Ra Limited (10575799). Registered address – The Black Bull, Main Street, Blidworth, Mansfield, Nottinghamshire, NG21 0QH. If you have any questions about how we treat your personal data, please contact the Admin officer at the above address. Or email info@forgepizza.co.uk.

The Information we collect and why it is collected.

When you visit our site, the information we might collect;

Information such as your computer’s IP address, browser type and version and anonymous information collected from cookies when you are browsing our site. We collect this information to help us understand how to improve our services and our site and to ensure that the content on our site is presented to you in an effective manner. We have a legitimate interest for this processing to ensure that our site is operating effectively and to provide you with the best possible service.

Personal information such as your name, address, telephone number and email address as provided by you when you place an order with us.

The above information is essential to processing your order when you place it through our site. The information is collected through the Gloria Food system, this is the ordering platform used to populate our menu and process your orders. If you fail to provide us with the information that we request, then you may not be able to place an order via our site. We have a legitimate interest to collect this information in order to process your delivery and provide an effective service to you. We will store your name, email address and telephone number for a period of time to make future orders easier for you with your details already populated when you log in. We engage a third party to process the payment of your order if you choose to pay online. If you consent to them doing so, the third party processor might store your payment card details to speed up any future transactions for your convenience.

Your information is also used for quality of service for example; call backs to inform of any issues with your delivery or clarification of delivery location, for statistical, market research and development purposes, to notify you about changes to our site or our services. We have a legitimate interest to collect this information to continue to improve the services provide to you.

Marketing

When you place an order on our site, we will send you occasional marketing material about products, services and special offers. You can opt out of receiving any promotional material by emailing info@forgepizza.co.uk. We will action this request as soon as possible

Who will have your personal data

We do not share your information with anybody, the data is collected by Apis Ra Limited and only used within the company. Data is collected by the GloriaFood platform and is only authorised to share your data with Apis Ra Limited. Please see the GloriaFood terms and conditions for full information

Your card details are processed through a third party platform (Stripe) – All card details are held by the third party for the purpose of payment processing and they are not available to Apis Ra Limited directly.

The Stripe Privacy Policy is detailed at the end of this policy.

In rare circumstances, we may have to disclose your personal information by law, because a court or the police or other legal or regulatory enforcement agency has asked us for it.

Where your data is stored.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) pursuant to: (a) the model clauses published by the European Commission pursuant to Commission Decision C(2010) 593 Standard Contractual Clauses (Processors) and a copy of the model contract clauses is available here; or (b) the model clauses published by the European Commission pursuant to Commission Decision C 2004/915/EC Standard Contractual Clauses (Controller) and a copy of the model contract clauses is available here; or (c) where we transfer or store personal data in the United States, the US Privacy Shield Regime where the entity receiving the personal data has entered into the Privacy Shield self-certification regime. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site and any transmission is at your own risk.

Get a copy or amend the information that we hold.

You have the right to request the details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold on you, please make your request via email to info@forgepizza.co.uk or in writing to The Forge, The Black Bull, Main Street, Blidworth, Mansfield, Nottinghamshire, NG21 0QH.

Please note that we cannot provide all the information held by third party platforms used by our site, if you require this information please request it directly for GloriaFood or Stripe.

If you think any information we have about you is incorrect or incomplete, please write to us or email us and we will correct or update any information as soon as possible.

Sharing

If you choose to share the benefits of our services through social media, anything that you choose to share will be passed to; for example FaceBook. This information is then subject to the social media sites privacy policy.

Changes to our Privacy Policy

Any changes we make to this Policy will be posted on this page and where appropriate or required, notified to you by email.

Contact Us

If you have any questions about this Privacy Policy or any other part of The Forge, please contact the us via email at info@forgepizza.co.uk or via post at. The Forge @ The Black Bull, Main street, Blidworth, Mansfield, Nottinghamshire, NG21 0QH.

Stripe Card Processing Privacy Policy.

Welcome to Stripe!

Privacy and online safety are important to Stripe. We offer a software platform and services for helping run an internet business. We collect data about businesses and their customers (“Data”) when they use the platform, the services, and our websites (collectively, “Services”). This privacy policy describes how we collect, use and disclose Data.

In this privacy policy, we sometimes refer to “You”. “You” may be a visitor to one of our websites, a user of one or more of our Services (“User”), or a customer of a User (“Customer”). We’ll do our best to clarify who we are referring to at various points in the policy. This policy does not apply to third-party websites, products, or services even if they link to our Services, and You should consider the privacy practices of those third-parties carefully. If You disagree with the practices described in this policy, You should (a) take the necessary steps to remove cookies from Your computer after leaving our website, and (b) discontinue Your use of our Services. Finally, we have also put together a Cookie Policy that describes in detail how we use cookies and similar technologies.

1. Overview

The Data we collect depends on how our Services are used. Sometimes we receive Data directly, such as when a Stripe account is created, test transactions are submitted through our website, the Stripe Checkout form is used, or we receive an email. Other times, we get Data by recording interactions with our Services by, for example, using technologies like cookies and web beacons. We also get Data from third parties, like our financial partners or identity verification services.

The collection and use of data from a variety of sources is essential to our ability to provide our Services – and to help keep the Services safe. Data is critical in helping us to increase the safety of Your online payments, and reduce the risk of fraud, money laundering and other harmful activity.

2. Data We Collect

1. Personal Data.We call Data that identifies, or that could reasonably be used to identify, You as an individual as “Personal Data”. We collect Personal Data in different ways. For example, we collect Personal Data when a business registers for a Stripe account, a Customer makes payments or conducts transactions through a User’s website or application, a person responds to Stripe emails or surveys, or when a Customer uses the “Remember Me” feature of Stripe Checkout. We also receive Personal Data from other sources, such as our partners, financial service providers, identity verification services, and publicly available sources. Personal Data does not include Data that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. The Personal Data that we may collect includes:

• Contact details, such as name, postal address, telephone number, email address;
• Financial and transaction Data, such as credit or debit card number, and bank account information; and
• Other Personal Data, such as date of birth, SSN or EIN.

1. Other Data.We call Data other than Personal Data “Other Data”. We collect Other Data through a variety of sources. One of our sources for Other Data is cookies and other technologies that record Data about the use of our websites, websites that implement our Services, and the use of our Services generally. Other Data that we may collect include:

• Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the Services You are using;
• Transaction data, such as purchases, purchase amount, date of purchase, and payment method;
• Cookie and tracking technology data, such as time spent on the Services, pages visited, language preferences, and other anonymous traffic data; and
• Company data, such as a company’s legal structure, product and service offerings, jurisdiction, company records, and information submitted through the Stripe Atlas

3. How We Use Data

1. Personal Data.We and our service providers use Personal Data to: (i) provide the Services; (ii) detect and prevent fraud; (iii) mitigate financial loss or other harm to Users, Customers, and Stripe; and (iv) promote, analyze and improve our products, systems, and tools. Examples of how we may use Personal Data include:

• To verify an identity for compliance purposes;
• To evaluate an application to use our Services;
• To conduct manual or systematic monitoring for fraud and other harmful activity;
• To respond to inquiries, send service notices and provide customer support;
• To process a payment with Stripe Checkout, communicate regarding a payment, and provide related customer service;
• For audits, regulatory purposes, and compliance with industry standards;
• To develop new products;
• To send marketing communications;
• To improve or modify our Services; and
• To conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business.

1. Other Data.We may use Other Data for a range of different purposes, provided we comply with applicable law and our contractual commitments. In some countries (for example, European Economic Area countries), local legal regimes may require us to treat some or all of Other Data as “personal data” under applicable data protection laws. Where this is the case, we will process Other Data only for the same purposes as Personal Data under this privacy policy.

4. How We Disclose Data.

Stripe does not sell or rent Personal Data to marketers or unaffiliated third parties. We share Your Personal Data with trusted third parties, including:

1. To Stripe Affiliates.We share Data with entities worldwide that we control, are controlled by us, or are under our common control, to provide our Services. Stripe, Inc. is the party responsible for overall management and use of the Data by these affiliated parties;
2. To Stripe Service Providers.We share Data with service providers who help us provide the Services. Service providers help us with things like payment processing (i.e., banks, credit bureaus, payment method providers), website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, Stripe Atlas, and auditing;
3. To Our Users.We share Data with Users (such as merchants and application providers) as necessary to process payments or provide the Services. For example, we share Data with Users about purchases made by their Customers through the Stripe payment processing services;
4. To Authorized Third Parties.We share data with parties directly authorized by a User to receive Data, such as when a User authorizes a third party application provider to access the User’s Stripe account using Stripe Connect. The use of Data by an authorized third party is subject to the third party’s privacy policy;
5. To Third Parties.We will share Data with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and
6. Safety, Legal Purposes and Law Enforcement.We use and disclose Data as we believe necessary: (i) under applicable law, or payment method rules; (ii) to enforce our terms and conditions; (iii) to protect our rights, privacy, safety or property, and/or that of our affiliates, You or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside Your country of residence.

5. Security.

We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account has been compromised), please contact us immediately.

6. Advertising.

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to You when You access our websites, based on Data relating to Your access to and use of our websites on any of Your devices, as well as Data received from third parties. To do so, these companies may place or recognize a unique cookie, or similar tracking technology, on Your browser (including the use of pixel tags). They may also use these technologies, along with data they collect about Your online use, to recognize You across the devices You use, such as a mobile phone and a laptop, and to make decisions about the advertisements You see. If You would like more information about this practice, and to learn how to opt out of behavioral advertising delivered by Network Advertising Initiative member companies in desktop and mobile browsers on the particular device on which You are accessing this Privacy Policy, please visit the Network Advertising Initative and Digital Advertising Alliance.

You may download the AppChoices app to opt out in mobile apps. In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technologies to identify the fact that You have visited our website or seen one of our advertisements, and we may provide that Data to one or more third party advertising networks. The Data we provide may include the time and date of Your visit to our website, pages viewed, links clicked and other information that does not disclose Your ‘real world’ identity. Those advertising networks may recognize the web beacon or cookie associated with Your visit to our website when You visit other websites on which they serve advertising, and they may make decisions about the advertisements You see based on it. We may choose to work with Google AdWords, Doubleclick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage You to review. For more information about advertising and tracking online, visit the Network Advertising Initiative. This website allows consumers to “opt out” of the behavioral advertising delivered by member companies. To learn more about the cookies that may be served through our Services, and how You can control our use of cookies, please see our Cookie Policy. At present, there is no industry standard for recognizing Do Not Track browser signals, so we do not respond to them.

7. Choice and Access.

You have choices regarding our use and disclosure of Your Personal Data:

1. Opting out of receiving electronic communications from us.If You no longer want to receive marketing-related emails from us on a going-forward basis, You may opt-out via the unsubscribe link included in such emails. We will try to comply with Your request(s) as soon as reasonably practicable. Please note that if You opt-out of receiving marketing-related emails from us, we may still send You important administrative messages that are required to provide You with our Services.
2. How You can access or change Your Personal Data.If You would like to review, correct, or update Personal Data that You have previously disclosed to us, You may do so by signing in to Your Stripe account or by contacting us.

If emailing us Your request, please make clear in the email what Personal Data You would like to have changed. For Your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that You use to send us Your request, and we may need to verify Your identity before implementing Your request. We will try to comply with Your request as soon as reasonably practicable.

8. Retention Period.

We will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Please note that we have a variety of obligations to retain the Data that You provide to us, including to ensure that transactions can be appropriately processed, settled, refunded or charged-back, to help identify fraud and to comply with anti-money laundering and other laws and rules that apply to us and to our financial service providers. Accordingly, even if You close Your Stripe Account, we will retain certain Data to meet our obligations. There may also be residual Data that will remain within our databases and other records, which will not be removed.

9. Use of Services by Minors.

The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide Personal Data through the Services.

10. Jurisdiction and Cross-Border Transfer.

Our services are global and Data (including Personal Data) may be stored and processed in any country where we have operations or where we engage service providers, and we may transfer Data to countries outside of Your country of residence, including the United States, which may have data protection rules that are different from those of Your country. However, we will take measures to ensure that any such transfers comply with applicable data protection laws and that Your Data remains protected to the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access Your Personal Data.

11. Privacy Shield Certification.

If You are located in the EEA or Switzerland, we comply with applicable laws to provide an adequate level of data protection for the transfer of Personal Data. Stripe is certified under the EU-U.S. and the Swiss-U.S. Privacy Shield Framework. For more, see Stripe’s Privacy Shield Policy.

12. Stripe as a Data Processor.

We may collect, use and disclose certain Personal Data about Customers when acting as the User’s service provider. Our Users are responsible for making sure that the Customer’s privacy rights are respected, including ensuring appropriate disclosures about third party data collection and use. To the extent that we are acting as a User’s data processor, we will process Personal Data in accordance with the terms of our agreement with the User and the User’s lawful instructions.

13. Updates to this Privacy Policy and Notifications.

We may change this Privacy Policy. The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Services.

We may provide You with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on our website and, if You are a User, by contacting You through your Stripe Dashboard, email address and/or the physical address listed in Your Stripe account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided You with hard copy disclosures. Disclosures and notices in relation to this Privacy Policy or Personal Data shall be considered to be received by You within 24 hours of the time they are posted to our website or, in the case of Users, sent to through one of means listed in this paragraph.

14. Contact Us

If You have any questions about this Privacy Policy, please contact us at privacy@stripe.com or at:

Stripe, Inc.
185 Berry Street, Suite 550
San Francisco, CA 94107
Attention: Stripe Legal

For EU individuals: The entity that provides Services in Europe is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin.

Sensitive Information. Because email communications are not always secure, please do not include credit card or other sensitive Data (such as racial or ethnic origin, political opinions, religion, health, or the like) in Your emails to us.